7betbd Privacy Policy

This Privacy Policy ("Policy") applies to the 7betbd platform and all services connected to it. When you use 7betbd's website, open an account, or use any of our services, you will be considered to have agreed to the terms of this Policy. This Policy is an integral part of our Terms and Conditions.

We believe that data protection is not a formality — it is a fundamental responsibility towards our users. That is why 7betbd ensures the security of your information through both technical and administrative measures.

7betbd collects only the information necessary to operate its services. The details are clearly listed below:

1.1 Registration Information

Information we collect when you open an account:

• Full name (as per National ID card)
• Date of birth (for age verification — to confirm the user is above 21 years of age)
• Mobile number
• Email address
• Password (stored in encrypted form — never readable in plain text)
• Residential address

1.2 Identity Verification Information

For security and fraud prevention purposes, we may request additional verification documents in certain situations:

• National ID (NID) or passport copy
• Proof of ownership of the mobile banking account
• A recent photograph if required

1.3 Transaction Information

Financial transaction history is stored, including deposit amounts, withdrawal requests, and records of payments made via bKash, Nagad, and Rocket.

1.4 Automatically Collected Information

When you use our platform, the following information may be collected automatically:

• IP address and device type
• Browser type and version
• Pages visited and session duration
• Cookies and similar tracking technologies
• Referral source (where you came from before reaching our site)

7betbd uses the collected information only for specific and legitimate purposes. The table below clearly sets out how each type of information is used:

Your information will not be used beyond the purposes stated above without your consent.

7betbd does not sell your personal information or share it unnecessarily with third parties. However, certain information may need to be provided in the following situations:

3.1 Service Providers

Transaction information necessary for payment processing is shared with bKash, Nagad, and Rocket. These organisations follow their own privacy policies.

3.2 Technology Partners

Game provider studios (such as Evolution, Pragmatic Play, JILI, PG Soft, etc.) receive the minimum information necessary to manage your gaming session on their own platforms. This information is used solely to run the relevant game.

3.3 Legal Obligations

Information may be provided to comply with a lawful order from a government or legal authority under applicable laws and regulations of Bangladesh. In such cases 7betbd is legally obligated to do so.

7betbd applies multiple layers of security measures to protect your information:

4.1 Technical Protection

• SSL (Secure Socket Layer) encryption is used for all data transmission
• Passwords are always stored in hashed form — even staff cannot read them
• Firewall and intrusion detection systems are active at all times
• Two-factor security at login via OTP verification
• Automatic detection of suspicious activity

4.2 Administrative Protection

• Only authorised staff are granted access to specific data
• Staff receive regular data protection training
• Every instance of data access is logged and reviewed periodically

4.3 Physical Protection

Servers and data storage facilities are located in controlled environments where unauthorised access is strictly prohibited.

7betbd uses cookies to improve your browsing experience and maintain platform functionality. Cookies are small text files stored in your browser.

5.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and keep core platform features running — these cannot be disabled.
• Functionality Cookies: Remember your preferences (language, display settings).
• Analytics Cookies: Help us understand which pages are visited most, so we can improve our services.

You can control or delete cookies from your browser settings. However, disabling essential cookies may cause some services to not work properly.

7betbd retains your information only for as long as it is needed to fulfil the purpose for which it was collected, or as required by legal obligations.

6.1 Active Accounts

While your account is active, all relevant information is retained and used to provide services.

6.2 After Account Closure

When an account is closed or becomes inactive, financial transaction records and identity verification documents are retained for a specified period in accordance with applicable legal requirements. Once that period ends, the information is securely deleted.

As a user of 7betbd, you have several rights regarding your own information:

• Right to Access: You may request to know what information we hold about you.
• Right to Correction: If any information is incorrect, you may request that it be corrected.
• Right to Deletion: You may request deletion of information that is not subject to legal obligations.
• Right to Object to Processing: You may object to the use of your information for specific purposes.
• Right to Data Portability: You may request a copy of your information.

To exercise any of these rights, please contact our support team. We will respond within a reasonable time after receiving your request.

All services of 7betbd are exclusively for individuals aged 21 or above. We do not knowingly collect information from any underage person.

Age is verified through date of birth at the time of account registration. If an account holder is subsequently found to be under 21, that account will be immediately suspended and all related information will be deleted. We give the highest priority to age verification in the context of responsible gaming.

In some cases, our server infrastructure or service providers may be located outside Bangladesh. For such transfers, 7betbd ensures that:

• Adequate data protection measures are in place in the destination country
• Third parties are contractually required to maintain the same standard of protection
• Data is fully encrypted during transfer

7betbd may revise this Privacy Policy from time to time. When changes are made:

• A new "Last Updated" date will be shown at the top of the policy
• For significant changes, a notification will be sent to the registered email address or mobile number
• Continued use of the platform after any change will be considered acceptance of the updated policy

We therefore recommend visiting this page regularly. If you have any questions, you may find answers in our Frequently Asked Questions (FAQ) section, or contact our support team directly.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us. 7betbd's support team is available 24 hours a day, 7 days a week in both Bengali and English.

Support Channels:

• Live Chat — available directly at the bottom right corner of the website
• Email: [email protected]